The term Business English can cover a multitude of things. When someone says they teach business English or they are studying business English it is quite possible that the speaker and the listener may have a different understanding of the term.
Good soft skills include the ability of people to balance the commercial needs of their company with the individual needs of their staff. Being flexible and able to adapt the ambience of an organization and being able to collaborate with others and influence situations through lateral and more creative thinking. The ability to deal with differences, multiculturalism and diversity is needed more than ever.
The ELTWO team has published a research paper entitled "Creative Ways of Teaching Research Paper Writing" by Alejandro S. Bernardo.