[ELTWeekly Volume 6, Issue 15 | June 9, 2014 | ISSN 0975-3036]
This article is written and submitted by Meenakshi Raman, Head, Department of Humanities and Management BITS Pilani, K K Birla Goa Campus.
Abstract
It is not an exaggeration to say that communication is the life line of an organization. Communication is as much a matter of human relationships as it is about transmitting messages. This fact is most appropriate to business environment because an organization earns its reputation not because of its buildings or other material possessions but because of its people. The organizational workforce is continuously facing challenges from pressure of workload working with groups, teams, stakeholders and changing workplace environment. Individuals with excellent interpersonal skills rise to the top in their personal effectiveness and organizational growth. Bonding among the various levels of employees needs to be strong and it is possible if the interpersonal communication in the organization is effective. Managers are far more than transmitters of information and instruction. They communicate with their subordinates and superiors on a day-to-day basis through interpersonal communication channels. In fact, today’s employers look for quality skills in interpersonal communication, critical thinking, and problem-solving, not just the ability to complete job duties. Just as intrapersonal communication motivates an individual, interpersonal communication leads to everlasting relationships among the employees of an organization.
Introduction
The meeting of two personalities is like the contact of two chemical substances ; if there is any reaction both are transformed—Carl Jung
The role of interpersonal communication in an organization can never be ignored. In fact, organizations with effective and efficient interpersonal communication among their employees have an edge over the other organizations because such a communication paves way for developing strong relationships within and outside the organization. Communication is as much a matter of human relationships as it is about transmitting messages. (more…)
